Design Poise covers the integration and automation layers — APIs, workflow engines, iPaaS platforms, and RPA — with engineering on the failure paths, not just the happy path that demoed well in the sales meeting.
REST and GraphQL API design, OpenAPI specification, webhook integration, and authentication design (OAuth, API keys, mTLS) — APIs that survive the first integration, not just the design review.
n8n, Make, Zapier, Power Automate, and custom workflow engines — chosen for the use case, not for the badge on the consultant deck.
Long-running workflows, branching logic, compensation patterns, and state management — for processes that take days, not just seconds, and involve humans, not just APIs.
MuleSoft, Boomi, Workato, and Tray.io implementation — with the integration patterns, monitoring, and governance designed in before connectors are built.
UiPath, Automation Anywhere, and Power Automate Desktop bots — for the legacy systems with no API and no plans to get one. With error handling, not just happy-path scripts.
Four phases that take an automation engagement from process mapping through architecture and build to a monitored production deployment — with engineering on the failure paths and ownership defined before go-live, not after the first incident.
Current process mapped end-to-end — systems involved, data flows, manual steps, and the email-attachment workarounds that the automation has to actually replace.
Target architecture chosen with rationale documented — iPaaS, custom code, RPA, or workflow engine matched to the process, the volume, and the reality of the existing systems.
Engineering execution with error handling, retry logic, observability, and idempotency designed in. Tested against failure modes, not just the demo path.
Production deployment with monitoring, alerting, dashboards, and a defined ownership model — so when an integration breaks, somebody knows before the business does.
Start with a design review. Senior engineers on every engagement. Royalty retainer standard, full IP transfer at premium.
No junior delegation. No hourly billing. Every engagement is led by a senior practitioner with a Fortune 500 portfolio — Alienware, Dell, Viper Motorcycle, Load King, Starbucks.
The professional services practice funds the ventures. ROAR BE+ — 800hp, 1.9s 0-60 — is in design phase. YOND electric boat fleet. FlyDrone aerial access. Vehicle Share. Groom Club. RX Kit. One wallet.